Legal
Accessibility Statement
Last updated: May 18, 2026
Resorts And Rewards is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards. If you need assistance at any time, please call us at +1 (888) 807-7235.
Standard
WCAG 2.1 Level AA
Status
Partially Conformant
Last Reviewed
May 2026
1. Our Commitment
Resorts And Rewards, operated by Flights Booking Desk LLC, is committed to ensuring that our website and services are accessible to all users, including individuals with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as published by the World Wide Web Consortium (W3C).
2. Accessibility Features
We have implemented a number of features to improve the accessibility of our website, including: semantic HTML structure to support screen readers and assistive technologies; sufficient colour contrast ratios between text and background elements; keyboard navigability for all interactive elements including navigation menus, buttons, and forms; descriptive alternative text for all meaningful images; clear and consistent page headings and landmark regions; and responsive design that adapts to different screen sizes and zoom levels.
3. Assistive Technology Support
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA, and VoiceOver; keyboard-only navigation; browser zoom and text resizing tools; and high-contrast display modes. We test our website regularly using automated accessibility tools and manual review processes.
4. Booking Assistance
We recognise that some users may require additional assistance when browsing or booking travel. Our specialist team is available by phone and email to assist any traveler who encounters difficulty using our website. We are happy to walk you through available resorts, pricing, and booking options over the phone at no additional charge. Please call us at +1 (888) 807-7235 — we are available 7 days a week, 8am–10pm ET.
5. Third-Party Content
Some content on our website is provided by third-party services, including image providers and mapping tools. While we make every effort to ensure that third-party content meets accessibility standards, we cannot guarantee the accessibility of content that is outside our direct control. If you encounter an accessibility barrier related to third-party content, please contact us and we will do our best to provide an accessible alternative.
6. Known Limitations
We are continuously working to improve the accessibility of our website. Some areas that are currently under review include: certain interactive components such as image galleries, which may have limited screen reader support; and some older PDF documents that may not be fully tagged for accessibility. We are actively working to address these limitations and appreciate your patience.
7. Feedback and Contact
We welcome feedback on the accessibility of our website. If you experience any barriers, have suggestions for improvement, or require content in an alternative format, please contact us. We aim to respond to accessibility-related enquiries within 2 business days.
8. Formal Complaints
If you are not satisfied with our response to an accessibility concern, you may contact the relevant accessibility authority in your jurisdiction. In the United States, complaints related to web accessibility may be directed to the U.S. Department of Justice Civil Rights Division.
Implemented Accessibility Features
Need Assistance?
If you encounter any accessibility barriers on our website, or require information in an alternative format, please reach out. Our team is here to help.
Flights Booking Desk LLC · 30 N Gould St Ste. N, Sheridan, WY 82801